{
  "name": "74 IT helpdesk + prompt registry (answer)",
  "nodes": [
    {
      "name": "Question webhook",
      "type": "n8n-nodes-base.webhook",
      "typeVersion": 2,
      "parameters": {
        "httpMethod": "POST",
        "path": "my-helpdesk",
        "responseMode": "responseNode",
        "options": {}
      },
      "webhookId": "de518e93-ed19-541f-a6fc-687a4efaf1b2",
      "position": [
        0,
        300
      ],
      "id": "d898f230-a253-55da-9ec5-4288291c08dd"
    },
    {
      "name": "Has question?",
      "type": "n8n-nodes-base.if",
      "typeVersion": 2.2,
      "parameters": {
        "conditions": {
          "options": {
            "caseSensitive": true,
            "leftValue": "",
            "typeValidation": "loose",
            "version": 2
          },
          "conditions": [
            {
              "id": "c1",
              "leftValue": "={{ $json.body.question }}",
              "rightValue": "",
              "operator": {
                "type": "string",
                "operation": "notEmpty",
                "singleValue": true
              }
            }
          ],
          "combinator": "and"
        },
        "options": {}
      },
      "position": [
        220,
        300
      ],
      "id": "185f04ea-0ee8-514b-b3fd-11b89b1c0c2e"
    },
    {
      "name": "Reject empty",
      "type": "n8n-nodes-base.respondToWebhook",
      "typeVersion": 1.1,
      "parameters": {
        "respondWith": "json",
        "responseBody": "{ \"error\": \"question is required\" }",
        "options": {
          "responseCode": 400
        }
      },
      "position": [
        440,
        560
      ],
      "id": "8a3b377f-f3fa-56e8-a9c4-98a3e014ce61"
    },
    {
      "name": "Release info",
      "type": "n8n-nodes-base.set",
      "typeVersion": 3.4,
      "parameters": {
        "assignments": {
          "assignments": [
            {
              "id": "r1",
              "name": "release",
              "value": "1.0.0",
              "type": "string"
            },
            {
              "id": "r2",
              "name": "prompt_version",
              "value": "p1",
              "type": "string"
            },
            {
              "id": "r3",
              "name": "model",
              "value": "gpt-4.1-mini",
              "type": "string"
            }
          ]
        },
        "options": {}
      },
      "position": [
        440,
        300
      ],
      "id": "b33700b3-849d-5b4f-8d8c-42723207125b"
    },
    {
      "name": "Get prompt",
      "type": "n8n-nodes-base.httpRequest",
      "typeVersion": 4.2,
      "parameters": {
        "url": "=http://data-api:8800/prompts/helpdesk/{{ $('Release info').first().json.prompt_version }}",
        "options": {}
      },
      "position": [
        660,
        300
      ],
      "id": "a39d24f1-c645-50c9-940e-59e381744fc1"
    },
    {
      "name": "Search FAQ",
      "type": "n8n-nodes-base.httpRequest",
      "typeVersion": 4.2,
      "parameters": {
        "url": "http://data-api:8800/faq",
        "options": {},
        "sendQuery": true,
        "queryParameters": {
          "parameters": [
            {
              "name": "q",
              "value": "={{ $('Question webhook').first().json.body.question }}"
            }
          ]
        }
      },
      "position": [
        880,
        300
      ],
      "id": "c7fa8ee8-ba2b-5266-9d1a-ffa5dd8743b5"
    },
    {
      "name": "Get ticket",
      "type": "n8n-nodes-base.httpRequest",
      "typeVersion": 4.2,
      "parameters": {
        "url": "=http://data-api:8800/tickets/{{ (($('Question webhook').first().json.body.question.match(/T-?\\d{4}/i) || ['NONE'])[0]).toUpperCase().replace(/^T(\\d)/, 'T-$1') }}",
        "options": {
          "response": {
            "response": {
              "neverError": true
            }
          }
        },
        "sendQuery": true,
        "queryParameters": {
          "parameters": [
            {
              "name": "requester",
              "value": "={{ $('Question webhook').first().json.body.user ?? '' }}"
            }
          ]
        }
      },
      "position": [
        1100,
        300
      ],
      "id": "b4fd19f5-03d4-5b31-a654-4b0ac4c32fac"
    },
    {
      "name": "Answer",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "typeVersion": 3.1,
      "parameters": {
        "promptType": "define",
        "text": "=질문: {{ $('Question webhook').first().json.body.question }}\nFAQ: {{ JSON.stringify($('Search FAQ').first().json.results ?? []) }}\n접수 건: {{ JSON.stringify($('Get ticket').first().json) }}",
        "options": {
          "systemMessage": "={{ $('Get prompt').first().json.text }}",
          "maxIterations": 1
        }
      },
      "position": [
        1320,
        300
      ],
      "id": "1a80728e-83e0-58d7-9477-42d4099502c6"
    },
    {
      "name": "Answer model",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "typeVersion": 1.2,
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "id",
          "value": "={{ $('Release info').first().json.model }}"
        },
        "options": {
          "temperature": 0
        }
      },
      "credentials": {
        "openAiApi": {
          "id": "openAiCourse0001",
          "name": "OpenAI (.env)"
        }
      },
      "position": [
        1320,
        520
      ],
      "id": "4c69869f-3300-5834-8124-e64dfcc8135e"
    },
    {
      "name": "Build result",
      "type": "n8n-nodes-base.code",
      "typeVersion": 2,
      "parameters": {
        "jsCode": "const results = $('Search FAQ').first().json.results ?? [];\nconst result = { route: '자동 답변', answer: String($json.output ?? '').trim(), sources: results.map((r) => r.id) };\nconst i = $('Release info').first().json;\nresult.version = { release: i.release, prompt_version: i.prompt_version, model: i.model, prompt_source: 'registry' };\nreturn [{ json: result }];"
      },
      "position": [
        1540,
        300
      ],
      "id": "7c284309-570a-5987-b139-e1be350994fd"
    },
    {
      "name": "Send result",
      "type": "n8n-nodes-base.respondToWebhook",
      "typeVersion": 1.1,
      "parameters": {
        "respondWith": "json",
        "responseBody": "={{ $json }}",
        "options": {}
      },
      "position": [
        1760,
        300
      ],
      "id": "32a9aaf4-2a59-5388-8a24-0e9f28c346e4"
    }
  ],
  "connections": {
    "Question webhook": {
      "main": [
        [
          {
            "node": "Has question?",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Has question?": {
      "main": [
        [
          {
            "node": "Release info",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Reject empty",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Release info": {
      "main": [
        [
          {
            "node": "Get prompt",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Get prompt": {
      "main": [
        [
          {
            "node": "Search FAQ",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Search FAQ": {
      "main": [
        [
          {
            "node": "Get ticket",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Get ticket": {
      "main": [
        [
          {
            "node": "Answer",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Answer model": {
      "ai_languageModel": [
        [
          {
            "node": "Answer",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "Answer": {
      "main": [
        [
          {
            "node": "Build result",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Build result": {
      "main": [
        [
          {
            "node": "Send result",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  },
  "settings": {
    "executionOrder": "v1"
  }
}