74일차 자료 추가(답 제외), 73일차 정답 공개(LAB-A · VIBE-A · answers · tscan), 64 · 65 · 68~73일차 교안 · 실습 문서 수정 반영
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@@ -0,0 +1,571 @@
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{
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"name": "74 IT helpdesk + canary (reference)",
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"nodes": [
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{
|
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"name": "Question webhook",
|
||||
"type": "n8n-nodes-base.webhook",
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"typeVersion": 2,
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"parameters": {
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"httpMethod": "POST",
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"path": "my-helpdesk",
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"responseMode": "responseNode",
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"options": {}
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"webhookId": "de518e93-ed19-541f-a6fc-687a4efaf1b2",
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"name": "Has question?",
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"typeVersion": 2.2,
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"options": {
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"caseSensitive": true,
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"leftValue": "",
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"typeValidation": "loose",
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"version": 2
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},
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"conditions": [
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{
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"id": "c1",
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"leftValue": "={{ $json.body.question }}",
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"rightValue": "",
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"operator": {
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"type": "string",
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"operation": "notEmpty",
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"singleValue": true
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"combinator": "and"
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"id": "e659472e-b457-5f55-9ebe-a807953752b7"
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{
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"name": "Reject empty",
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"type": "n8n-nodes-base.respondToWebhook",
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"typeVersion": 1.1,
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"parameters": {
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"respondWith": "json",
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"responseBody": "{ \"error\": \"question is required\" }",
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"options": {
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"responseCode": 400
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}
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},
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"position": [
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"id": "87790677-8068-57d6-bde9-c45381cf7990"
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},
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{
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"name": "Get release",
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||||
"type": "n8n-nodes-base.httpRequest",
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"typeVersion": 4.2,
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"parameters": {
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"url": "http://data-api:8800/releases/helpdesk",
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"options": {}
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},
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"position": [
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"id": "bc39ca63-fec9-5df8-ba71-f054a7fd54fd"
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},
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{
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"name": "Pick release",
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"type": "n8n-nodes-base.code",
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"typeVersion": 2,
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"parameters": {
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"jsCode": "const body = $('Question webhook').first().json.body;\nconst r = $json;\nconst bucket = [...String(body.user ?? '')].reduce((sum, ch) => sum + ch.codePointAt(0), 0) % 100;\nlet release = r.active, channel = 'stable';\nif (body.release) { release = String(body.release); channel = 'pinned'; }\nelse if (r.canary && bucket < r.canary.percent) { release = r.canary.release; channel = 'canary'; }\nconst info = r.releases?.[release];\nif (!info) return [{ json: { ok: false, release, known: Object.keys(r.releases ?? {}) } }];\nreturn [{ json: { ok: true, release, channel, bucket, prompt_version: info.prompt_version, model: info.model } }];"
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},
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"position": [
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"id": "705632be-ba12-58cd-8321-2b8fd06f2e10"
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},
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{
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"name": "Known release?",
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"type": "n8n-nodes-base.if",
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"typeVersion": 2.2,
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"parameters": {
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"conditions": {
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"options": {
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"caseSensitive": true,
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"leftValue": "",
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"typeValidation": "loose",
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"version": 2
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},
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"conditions": [
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{
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"id": "c1",
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"leftValue": "={{ $json.ok }}",
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"rightValue": "",
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"operator": {
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"type": "boolean",
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"operation": "true",
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"singleValue": true
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}
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}
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],
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"combinator": "and"
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"options": {}
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"position": [
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"id": "ec42ebac-269f-50a6-9754-03e9f17923bf"
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},
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{
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"name": "Reject release",
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"type": "n8n-nodes-base.respondToWebhook",
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"typeVersion": 1.1,
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"parameters": {
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"respondWith": "json",
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"responseBody": "={{ JSON.stringify({ error: 'unknown release', release: $json.release, known: $json.known }) }}",
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"options": {
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"responseCode": 400
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}
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},
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"position": [
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"id": "3ea6301e-05c0-56e1-92ae-aa9907bfca81"
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},
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{
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"name": "Get prompt",
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"type": "n8n-nodes-base.httpRequest",
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"typeVersion": 4.2,
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"parameters": {
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"url": "=http://data-api:8800/prompts/helpdesk/{{ $('Pick release').first().json.prompt_version }}",
|
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"options": {
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"timeout": 2000,
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"response": {
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"response": {
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"neverError": true,
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"fullResponse": true
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}
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}
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}
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},
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"position": [
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],
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"id": "8bdea823-6955-53ae-8488-e1bb9c42b1ca",
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"onError": "continueErrorOutput"
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},
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||||
{
|
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"name": "Search FAQ",
|
||||
"type": "n8n-nodes-base.httpRequest",
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"typeVersion": 4.2,
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"parameters": {
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||||
"url": "http://data-api:8800/faq",
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||||
"options": {},
|
||||
"sendQuery": true,
|
||||
"queryParameters": {
|
||||
"parameters": [
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||||
{
|
||||
"name": "q",
|
||||
"value": "={{ $('Question webhook').first().json.body.question }}"
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}
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]
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}
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},
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"position": [
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],
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"id": "dbd254d6-847b-5bfb-8ab0-67fb37603cd8"
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},
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{
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||||
"name": "Get ticket",
|
||||
"type": "n8n-nodes-base.httpRequest",
|
||||
"typeVersion": 4.2,
|
||||
"parameters": {
|
||||
"url": "=http://data-api:8800/tickets/{{ (($('Question webhook').first().json.body.question.match(/T-?\\d{4}/i) || ['NONE'])[0]).toUpperCase().replace(/^T(\\d)/, 'T-$1') }}",
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"options": {
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"response": {
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||||
"response": {
|
||||
"neverError": true
|
||||
}
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||||
}
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||||
},
|
||||
"sendQuery": true,
|
||||
"queryParameters": {
|
||||
"parameters": [
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||||
{
|
||||
"name": "requester",
|
||||
"value": "={{ $('Question webhook').first().json.body.user ?? '' }}"
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}
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]
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}
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},
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"position": [
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"id": "7b3f6f46-b5a8-57c0-a36e-4be7e19a4878"
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},
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{
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||||
"name": "Answer",
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||||
"type": "@n8n/n8n-nodes-langchain.agent",
|
||||
"typeVersion": 3.1,
|
||||
"parameters": {
|
||||
"promptType": "define",
|
||||
"text": "=질문: {{ $('Question webhook').first().json.body.question }}\nFAQ: {{ JSON.stringify($('Search FAQ').first().json.results ?? []) }}\n접수 건: {{ JSON.stringify($('Get ticket').first().json) }}",
|
||||
"options": {
|
||||
"systemMessage": "={{ $('Registry prompt').isExecuted ? $('Registry prompt').first().json.text : $('Fallback prompt').first().json.text }}",
|
||||
"maxIterations": 1
|
||||
}
|
||||
},
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"position": [
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],
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"id": "783c52b9-67dd-5297-b74d-1329b7ed4b81"
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},
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{
|
||||
"name": "Answer model",
|
||||
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
|
||||
"typeVersion": 1.2,
|
||||
"parameters": {
|
||||
"model": {
|
||||
"__rl": true,
|
||||
"mode": "id",
|
||||
"value": "={{ $('Pick release').first().json.model }}"
|
||||
},
|
||||
"options": {
|
||||
"temperature": 0
|
||||
}
|
||||
},
|
||||
"credentials": {
|
||||
"openAiApi": {
|
||||
"id": "openAiCourse0001",
|
||||
"name": "OpenAI (.env)"
|
||||
}
|
||||
},
|
||||
"position": [
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2200,
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520
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],
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"id": "208a8c66-47ab-587d-96ba-3a3038a42e68"
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},
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||||
{
|
||||
"name": "Build result",
|
||||
"type": "n8n-nodes-base.code",
|
||||
"typeVersion": 2,
|
||||
"parameters": {
|
||||
"jsCode": "const results = $('Search FAQ').first().json.results ?? [];\nconst result = { route: '자동 답변', answer: String($json.output ?? '').trim(), sources: results.map((r) => r.id) };\nconst i = $('Pick release').first().json;\nresult.version = { release: i.release, prompt_version: i.prompt_version, model: i.model, channel: i.channel, prompt_source: ($('Registry prompt').isExecuted && $('Registry prompt').first().json.state === 'registry') ? 'registry' : 'fallback' };\nreturn [{ json: result }];"
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},
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"position": [
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"id": "7082b698-3b35-5329-b2c1-0b685a085f0b"
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},
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{
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"name": "Send result",
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||||
"type": "n8n-nodes-base.respondToWebhook",
|
||||
"typeVersion": 1.1,
|
||||
"parameters": {
|
||||
"respondWith": "json",
|
||||
"responseBody": "={{ $json }}",
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||||
"options": {}
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},
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"position": [
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"id": "b4ca5427-3b0f-5d7b-8417-f054076a9024"
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||||
},
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||||
{
|
||||
"name": "Registry prompt",
|
||||
"type": "n8n-nodes-base.code",
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"typeVersion": 2,
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||||
"position": [
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1320,
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],
|
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"id": "8440ed17-b841-57e3-89d6-e687ff02a1c9",
|
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"parameters": {
|
||||
"jsCode": "// 200: the registry prompt. 404: the release names a prompt that does not exist (a broken release).\n// anything else (500 ...): an outage, so use the built-in prompt like the error output does.\nconst status = $json.statusCode;\nif (status === 200 && $json.body?.text) return [{ json: { state: 'registry', text: $json.body.text } }];\nif (status === 404) return [{ json: { state: 'broken' } }];\nreturn [{ json: { state: 'fallback', text: \"You are the company IT help desk. Answer in Korean in at most 3 sentences, using only the FAQ entries and the ticket record given. Never invent steps, dates or names. For a ticket, say its status and note. If the data does not answer the question, say \\\"찾지 못했습니다\\\" and that a staff member will help. Use 합니다체.\" } }];"
|
||||
}
|
||||
},
|
||||
{
|
||||
"name": "Fallback prompt",
|
||||
"type": "n8n-nodes-base.set",
|
||||
"typeVersion": 3.4,
|
||||
"position": [
|
||||
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"id": "8ce11216-8b3d-5ac9-9059-a53090e39f8b",
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"parameters": {
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"assignments": {
|
||||
"assignments": [
|
||||
{
|
||||
"id": "f0",
|
||||
"name": "text",
|
||||
"value": "You are the company IT help desk. Answer in Korean in at most 3 sentences, using only the FAQ entries and the ticket record given. Never invent steps, dates or names. For a ticket, say its status and note. If the data does not answer the question, say \"찾지 못했습니다\" and that a staff member will help. Use 합니다체.",
|
||||
"type": "string"
|
||||
}
|
||||
]
|
||||
},
|
||||
"options": {}
|
||||
}
|
||||
},
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||||
{
|
||||
"name": "Prompt broken?",
|
||||
"type": "n8n-nodes-base.if",
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"options": {
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"leftValue": "",
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"typeValidation": "loose",
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||||
"version": 2
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||||
},
|
||||
"conditions": [
|
||||
{
|
||||
"id": "c1",
|
||||
"leftValue": "={{ $json.state }}",
|
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"rightValue": "broken",
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"operator": {
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"type": "string",
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"operation": "equals"
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"combinator": "and"
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||||
},
|
||||
"options": {}
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}
|
||||
},
|
||||
{
|
||||
"name": "Reject broken",
|
||||
"type": "n8n-nodes-base.respondToWebhook",
|
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"typeVersion": 1.1,
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"parameters": {
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||||
"respondWith": "json",
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"options": {
|
||||
"responseCode": 400
|
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},
|
||||
"responseBody": "={{ JSON.stringify({ error: 'release broken', release: $('Pick release').first().json.release, prompt_version: $('Pick release').first().json.prompt_version }) }}"
|
||||
}
|
||||
}
|
||||
],
|
||||
"connections": {
|
||||
"Question webhook": {
|
||||
"main": [
|
||||
[
|
||||
{
|
||||
"node": "Has question?",
|
||||
"type": "main",
|
||||
"index": 0
|
||||
}
|
||||
]
|
||||
]
|
||||
},
|
||||
"Has question?": {
|
||||
"main": [
|
||||
[
|
||||
{
|
||||
"node": "Get release",
|
||||
"type": "main",
|
||||
"index": 0
|
||||
}
|
||||
],
|
||||
[
|
||||
{
|
||||
"node": "Reject empty",
|
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"type": "main",
|
||||
"index": 0
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}
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||||
]
|
||||
]
|
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},
|
||||
"Get release": {
|
||||
"main": [
|
||||
[
|
||||
{
|
||||
"node": "Pick release",
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"type": "main",
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]
|
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]
|
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},
|
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"Pick release": {
|
||||
"main": [
|
||||
[
|
||||
{
|
||||
"node": "Known release?",
|
||||
"type": "main",
|
||||
"index": 0
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||||
}
|
||||
]
|
||||
]
|
||||
},
|
||||
"Known release?": {
|
||||
"main": [
|
||||
[
|
||||
{
|
||||
"node": "Get prompt",
|
||||
"type": "main",
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||||
"index": 0
|
||||
}
|
||||
],
|
||||
[
|
||||
{
|
||||
"node": "Reject release",
|
||||
"type": "main",
|
||||
"index": 0
|
||||
}
|
||||
]
|
||||
]
|
||||
},
|
||||
"Get prompt": {
|
||||
"main": [
|
||||
[
|
||||
{
|
||||
"node": "Registry prompt",
|
||||
"type": "main",
|
||||
"index": 0
|
||||
}
|
||||
],
|
||||
[
|
||||
{
|
||||
"node": "Fallback prompt",
|
||||
"type": "main",
|
||||
"index": 0
|
||||
}
|
||||
]
|
||||
]
|
||||
},
|
||||
"Search FAQ": {
|
||||
"main": [
|
||||
[
|
||||
{
|
||||
"node": "Get ticket",
|
||||
"type": "main",
|
||||
"index": 0
|
||||
}
|
||||
]
|
||||
]
|
||||
},
|
||||
"Get ticket": {
|
||||
"main": [
|
||||
[
|
||||
{
|
||||
"node": "Answer",
|
||||
"type": "main",
|
||||
"index": 0
|
||||
}
|
||||
]
|
||||
]
|
||||
},
|
||||
"Answer model": {
|
||||
"ai_languageModel": [
|
||||
[
|
||||
{
|
||||
"node": "Answer",
|
||||
"type": "ai_languageModel",
|
||||
"index": 0
|
||||
}
|
||||
]
|
||||
]
|
||||
},
|
||||
"Answer": {
|
||||
"main": [
|
||||
[
|
||||
{
|
||||
"node": "Build result",
|
||||
"type": "main",
|
||||
"index": 0
|
||||
}
|
||||
]
|
||||
]
|
||||
},
|
||||
"Build result": {
|
||||
"main": [
|
||||
[
|
||||
{
|
||||
"node": "Send result",
|
||||
"type": "main",
|
||||
"index": 0
|
||||
}
|
||||
]
|
||||
]
|
||||
},
|
||||
"Registry prompt": {
|
||||
"main": [
|
||||
[
|
||||
{
|
||||
"node": "Prompt broken?",
|
||||
"type": "main",
|
||||
"index": 0
|
||||
}
|
||||
]
|
||||
]
|
||||
},
|
||||
"Fallback prompt": {
|
||||
"main": [
|
||||
[
|
||||
{
|
||||
"node": "Search FAQ",
|
||||
"type": "main",
|
||||
"index": 0
|
||||
}
|
||||
]
|
||||
]
|
||||
},
|
||||
"Prompt broken?": {
|
||||
"main": [
|
||||
[
|
||||
{
|
||||
"node": "Reject broken",
|
||||
"type": "main",
|
||||
"index": 0
|
||||
}
|
||||
],
|
||||
[
|
||||
{
|
||||
"node": "Search FAQ",
|
||||
"type": "main",
|
||||
"index": 0
|
||||
}
|
||||
]
|
||||
]
|
||||
}
|
||||
},
|
||||
"settings": {
|
||||
"executionOrder": "v1"
|
||||
}
|
||||
}
|
||||
Reference in new issue
Block a user